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Service Delivery Automation Global Market Report 2025
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Global Service Delivery Automation Market Report 2025

Report Price : $4490.00

Pages : 200

Format : PDF

Published : January 2025

Delivery Time : 2-3 Business Days

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Service Delivery Automation Global Market Report 2025

By Type (IT Process Automation, Business Process Automation), By Component (Software, Services), By User Type (Large Enterprises, Small And Medium Enterprises), By Industry Vertical (BFSI, Healthcare, Travel, Hospitality And Leisure, It And Telecom, Manufacturing, Transport And Logistics, Retail, Others Vertical Industry) – Impact of Tariff and Trade War on Market Size, Growth, Trends, and Forecast 2025–2034

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report’s Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

Service Delivery Automation Market Overview

• Service Delivery Automation market size has reached to $9.27 billion in 2024

• Expected to grow to $31.71 billion in 2029 at a compound annual growth rate (CAGR) of 28.1%

• Growth Driver: Automation Solutions Drive The Future Of Service Delivery Automation Market

• Market Trend: Finastra And Uipath Join Forces To Redefine Banking With Automation

• North America was the largest region in 2024 and Asia-Pacific is the fastest growing region.

What Is Covered Under Service Delivery Automation Market?

Service delivery automation refers to a broad range of technologically assisted human tasks that are integrated into business or IT processes. Service delivery automation is used in achieving multi-dimensional visibility into businesses and helps streamline the service process.

The main types of service delivery automation are IT process automation and business process automation. IT Process Automation is used to replace repetitive manual tasks, processes, and workflows with automated solutions. It is the automation of IT services, support, and administration into workflows in order to avoid the time and cost involved in manually managing them. The different components include software and services, and involve various user types, such as large enterprises as well as small and medium enterprises. The several industry verticals include BFSI, healthcare, Travel, hospitality and leisure, IT and telecom, manufacturing, transport and logistics, retail, and others.

Service Delivery Automation Market Size and growth rate 2025 to 2029: Graph

What Is The Service Delivery Automation Market Size 2025 And Growth Rate?

The service delivery automation market size has grown exponentially in recent years. It will grow from $9.27 billion in 2024 to $11.78 billion in 2025 at a compound annual growth rate (CAGR) of 27.1%. The growth in the historic period can be attributed to cost reduction and operational efficiency, growing complexity of it environments, need for faster service delivery, expansion of business process outsourcing (BPO), adoption of robotic process automation (RPA).

What Is The Service Delivery Automation Market Growth Forecast?

The service delivery automation market size is expected to see exponential growth in the next few years. It will grow to $31.71 billion in 2029 at a compound annual growth rate (CAGR) of 28.1%. The growth in the forecast period can be attributed to emphasis on end-to-end process automation, growth in cloud-based service delivery models, increased adoption of intelligent virtual agents, focus on customer experience and personalization. Major trends in the forecast period include hyper automation for comprehensive automation solutions, integration of machine learning for predictive service delivery, adoption of chatbots and virtual assistants, shift towards self-service and autonomous operations, collaboration between humans and automated systems in service delivery.

The forecast of 28.1% growth over the next five years reflects a modest reduction of 0.4% from the previous estimate for this market. This reduction is primarily due to the impact of tariffs between the US and other countries. Tariffs on imported robotic process automation (RPA) tools and automation software may drive up costs for U.S. firms aiming to streamline service delivery operations. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

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What’s The Trade War Impact On Information Technology Industry?

The rapid escalation of U.S. tariffs and the resulting trade tensions in spring 2025 are significantly impacting the information technology sector, particularly in hardware manufacturing, data infrastructure, and software deployment. Higher duties on imported semiconductors, circuit boards, and networking equipment have raised production and operational costs for tech firms, cloud service providers, and data centers. Companies relying on globally sourced components for laptops, servers, and consumer electronics are facing longer lead times and increased pricing pressures. In parallel, tariffs on specialized software tools and retaliatory measures from key international markets have disrupted global IT supply chains and reduced overseas demand for U.S.-developed technologies. To navigate these challenges, the sector is accelerating investments in domestic chip fabrication, diversifying supplier bases, and adopting AI-driven automation to enhance operational resilience and cost efficiency.

How Is The Service Delivery Automation Market Segmented?

1) By Type: IT Process Automation, Business Process Automation

2) By Component: Software, Services

3) By User Type: Large Enterprises, Small And Medium Enterprises

4) By Industry Vertical: BFSI, Healthcare, Travel, Hospitality And Leisure, It And Telecom, Manufacturing, Transport And Logistics, Retail, Others Vertical Industry

Subsegments:

1) By IT Process Automation: Network Automation, Server Automation, Cloud Automation, IT Service Management (ITSM) Automation, Application Deployment Automation

2) By Business Process Automation: Workflow Automation, Document Automation, Customer Relationship Management (CRM) Automation, Human Resources (HR) Automation, Financial Process Automation

What Is Driving The Service Delivery Automation Market? Automation Solutions Drive The Future Of Service Delivery Automation Market

The growing usage of automation solutions is expected to propel the growth of the service delivery automation market going forward. Automation enables a digitally enabled firm to alter its service delivery and operations, increasing cost savings, accuracy, and productivity scalability. The growing functional benefits of automation solutions for business process automation across various end-user industries such as technology, finance, and others are expected to drive growth in the service delivery automation market. For instance, according to Imaginovation, a US-based premium custom application development company, in 2022, 67% of companies across the world use business process automation solutions that improve end-to-end visibility across different systems, and 24% of companies have started implementing low-code process automation systems and 29% of companies plan to implement low-code process automation software shortly. Therefore, the growing usage of automation solutions is driving the service delivery automation industry growth.

What Is Driving The Service Delivery Automation Market? Digital Workforce Adoption Powers Service Delivery Automation Market

The growing adoption of a digital workforce is expected to drive the growth of the service delivery automation market. The digital workforce refers to the collaboration of software robots with human workers to complete repetitive jobs using any systematic process, freeing up human workers to work on more valuable projects. A workforce powered by technology can learn and adjust to new tasks and procedures, increasing accuracy and productivity while working continuously around the clock. It boosts customer satisfaction, increases employee productivity, and expands business operations. For instance, in April 2023, according to The Future of Jobs Report 2023 published by the World Economic Forum, a Switzerland-based international non-governmental organization, the technology that firms are most likely to adopt are digital platforms and applications, as 86% of them plan to integrate them into their operations within the next five years. Therefore, the growing adoption of a digital workforce is expected to contribute to the growth of the service delivery automation industry.

Who Are The Major Players In The Global Service Delivery Automation Market?

Major companies operating in the service delivery automation market include International Business Machines Corporation, Xerox Corporation, Blue Prism Group PLC, Automation Anywhere Inc., CA Technologies, Celaton Ltd, Exilant Technologies Pvt. Ltd, IPsoft Inc, Sutherland Global Services Inc, Arago Technology Ltd, Accenture Inc., UiPath SRL, Softomotive Solutions Ltd., Thoughtonomy Ltd., Kofax Inc., Neptune Intelligence Computer Engineering, Pegasystems Inc., Redwood Software Inc., WorkFusion Inc., EdgeVerve Systems Limited, HCL Technologies Limited, Kryon Systems Ltd., AutomationEdge, HelpSystems LLC, KPMG International Cooperative, Wipro Limited, Infosys Limited, Tata Consultancy Services Limited, Cognizant Technology Solutions Corporation, Capgemini SE

What Are The Key Trends Of The Global Service Delivery Automation Market? Finastra And Uipath Join Forces To Redefine Banking With Automation

Product innovations are a key trend gaining popularity in the service delivery automation market. Major companies operating in the service delivery automation market are focused on developing new and innovative solutions to strengthen their position in the market. For instance, in April 2022, UiPath, a US-based software company launched a new Automation as a Service that is available on the Finastra cloud, a UK-based software company, that would be made available to the company's thousands of banks, credit unions, and financial institution clients. Banks that use the UiPath Automation in a Box managed service can digitize more quickly, expand their core services, and concentrate more resources on services geared toward their customers. With this solution, UiPath and its partners would be able to design, install, deploy, run, and maintain automated processes with the new service, allowing the banking industry to benefit from automation's power as well as the security and compliance of cloud-based infrastructure from Finastra, a top pure-play provider of financial services software.

What Are The Key Trends Of The Global Service Delivery Automation Market? Chatbots And Virtual Assistants Join Forces For Enhanced Service Delivery Automation

Major companies operating in the service delivery automation market are focusing on the integration of chatbots and virtual assistants to offer increased capacity and improved services in their organizations. When conducting business, a chatbot provides customer service, and a virtual assistant helps out when implemented sensibly in their daily operations. For instance, in February 2023, Kore. ai, a US-based software company, announced the integration of its Experience Optimization (XO) Platform for conversational AI with the automation capabilities of Intelligent Virtual Assistant for Sunshine Conversations, a messaging platform from Zendesk Inc., a US-based software as a service company. Through the XO platform, virtual assistants who automate up to 90% of front-line inquiries are available to Zendesk clients, expediting the customer service process.

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Service Delivery Automation Market Merger And Acquisition: Zendesk Acquired Ultimate To Transform Automation

In March 2024, Zendesk, a US-based technology company, acquired Ultimate for an undisclosed amount. The aim of Zendesk's acquisition is to enhance its AI capabilities, providing a more comprehensive customer experience (CX) solution that integrates advanced AI agents with human support, enabling businesses to deliver faster and more effective customer service. Ultimate is a Germany-based Service Automation Provider that specializes in customer support automation.

Regional Outlook For The Global Service Delivery Automation Market

North America was the largest region in the service delivery automation market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in this market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in this market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

What Defines the Service Delivery Automation Market?

The service delivery automation market includes revenues earned by entities by macro or scripted automation, robotic automation, artificial intelligence, and business process management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

How is Market Value Defined and Measured?

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

What is the Market Assessment and Strategic Outlook for the Service Delivery Automation Industry?

The service delivery automation market research report is one of a series of new reports from The Business Research Company that provides market statistics, including industry global market size, regional shares, competitors with the market share, detailed market segments, market trends and opportunities, and any further data you may need to thrive in the service delivery automation industry. The market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future state of the industry.

Service Delivery Automation Market Report Forecast Analysis

Report AttributeDetails
Market Size Value In 2025 $11.78 billion
Revenue Forecast In 2034 $31.71 billion
Growth Rate CAGR of 28.1% from 2025 to 2034
Base Year For Estimation 2024
Actual Estimates/Historical Data 2019-2024
Forecast Period 2025 - 2029 - 2034
Market Representation Revenue in USD Billion and CAGR from 2025 to 2034
Segments Covered 1) By Type: IT Process Automation, Business Process Automation
2) By Component: Software, Services
3) By User Type: Large Enterprises, Small And Medium Enterprises
4) By Industry Vertical: BFSI, Healthcare, Travel, Hospitality And Leisure, It And Telecom, Manufacturing, Transport And Logistics, Retail, Others Vertical Industry Subsegments: 1) By IT Process Automation: Network Automation, Server Automation, Cloud Automation, IT Service Management (ITSM) Automation, Application Deployment Automation
2) By Business Process Automation: Workflow Automation, Document Automation, Customer Relationship Management (CRM) Automation, Human Resources (HR) Automation, Financial Process Automation
Regional Scope Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa
Country Scope The countries covered in the report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain. Additional countries that can be covered in the report are Bangladesh, Thailand, Vietnam, Malaysia, Singapore, Philippines, Hong Kong, New Zealand, Mexico, Chile, Argentina, Colombia, Peru, Austria, Belgium, Denmark, Finland, Ireland, Netherlands, Norway, Portugal, Sweden, Switzerland, Czech Republic, Poland, Romania, Ukraine, Saudi Arabia, Israel, Iran, Turkey, UAE, Egypt, Nigeria, South Africa.
Key Companies Profiled International Business Machines Corporation, Xerox Corporation, Blue Prism Group PLC, Automation Anywhere Inc., CA Technologies, Celaton Ltd, Exilant Technologies Pvt. Ltd, IPsoft Inc, Sutherland Global Services Inc, Arago Technology Ltd, Accenture Inc., UiPath SRL, Softomotive Solutions Ltd., Thoughtonomy Ltd., Kofax Inc., Neptune Intelligence Computer Engineering, Pegasystems Inc., Redwood Software Inc., WorkFusion Inc., EdgeVerve Systems Limited, HCL Technologies Limited, Kryon Systems Ltd., AutomationEdge, HelpSystems LLC, KPMG International Cooperative, Wipro Limited, Infosys Limited, Tata Consultancy Services Limited, Cognizant Technology Solutions Corporation, Capgemini SE
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Table Of Contents

1. Executive Summary

2. Service Delivery Automation Market Characteristics

3. Service Delivery Automation Market Trends And Strategies

4. Service Delivery Automation Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

4.1. Supply Chain Impact from Tariff War & Trade Protectionism

5. Global Service Delivery Automation Growth Analysis And Strategic Analysis Framework

5.1. Global Service Delivery Automation PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)

5.2. Analysis Of End Use Industries

5.3. Global Service Delivery Automation Market Growth Rate Analysis

5.4. Global Service Delivery Automation Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)

5.5. Global Service Delivery Automation Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)

5.6. Global Service Delivery Automation Total Addressable Market (TAM)

6. Service Delivery Automation Market Segmentation

6.1. Global Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

IT Process Automation

Business Process Automation

6.2. Global Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Software

Services

6.3. Global Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Large Enterprises

Small And Medium Enterprises

6.4. Global Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

BFSI

Healthcare

Travel

Hospitality And Leisure

It And Telecom

Manufacturing

Transport And Logistics

Retail

Others Vertical Industry

6.5. Global Service Delivery Automation Market, Sub-Segmentation Of IT Process Automation, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Network Automation

Server Automation

Cloud Automation

IT Service Management (ITSM) Automation

Application Deployment Automation

6.6. Global Service Delivery Automation Market, Sub-Segmentation Of Business Process Automation, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Workflow Automation

Document Automation

Customer Relationship Management (CRM) Automation

Human Resources (HR) Automation

Financial Process Automation

7. Service Delivery Automation Market Regional And Country Analysis

7.1. Global Service Delivery Automation Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

7.2. Global Service Delivery Automation Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Service Delivery Automation Market

8.1. Asia-Pacific Service Delivery Automation Market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

8.2. Asia-Pacific Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8.3. Asia-Pacific Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8.4. Asia-Pacific Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Service Delivery Automation Market

9.1. China Service Delivery Automation Market Overview

9.2. China Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

9.3. China Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

9.4. China Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Service Delivery Automation Market

10.1. India Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

10.2. India Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

10.3. India Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Service Delivery Automation Market

11.1. Japan Service Delivery Automation Market Overview

11.2. Japan Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11.3. Japan Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11.4. Japan Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Service Delivery Automation Market

12.1. Australia Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12.2. Australia Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12.3. Australia Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Service Delivery Automation Market

13.1. Indonesia Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13.2. Indonesia Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13.3. Indonesia Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Service Delivery Automation Market

14.1. South Korea Service Delivery Automation Market Overview

14.2. South Korea Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14.3. South Korea Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14.4. South Korea Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Service Delivery Automation Market

15.1. Western Europe Service Delivery Automation Market Overview

15.2. Western Europe Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15.3. Western Europe Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15.4. Western Europe Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Service Delivery Automation Market

16.1. UK Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16.2. UK Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16.3. UK Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Service Delivery Automation Market

17.1. Germany Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17.2. Germany Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17.3. Germany Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Service Delivery Automation Market

18.1. France Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18.2. France Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18.3. France Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Service Delivery Automation Market

19.1. Italy Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19.2. Italy Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19.3. Italy Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Service Delivery Automation Market

20.1. Spain Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20.2. Spain Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20.3. Spain Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Service Delivery Automation Market

21.1. Eastern Europe Service Delivery Automation Market Overview

21.2. Eastern Europe Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21.3. Eastern Europe Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21.4. Eastern Europe Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Service Delivery Automation Market

22.1. Russia Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22.2. Russia Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22.3. Russia Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Service Delivery Automation Market

23.1. North America Service Delivery Automation Market Overview

23.2. North America Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23.3. North America Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23.4. North America Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Service Delivery Automation Market

24.1. USA Service Delivery Automation Market Overview

24.2. USA Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24.3. USA Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24.4. USA Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Service Delivery Automation Market

25.1. Canada Service Delivery Automation Market Overview

25.2. Canada Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25.3. Canada Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25.4. Canada Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Service Delivery Automation Market

26.1. South America Service Delivery Automation Market Overview

26.2. South America Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26.3. South America Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26.4. South America Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Service Delivery Automation Market

27.1. Brazil Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27.2. Brazil Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27.3. Brazil Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Service Delivery Automation Market

28.1. Middle East Service Delivery Automation Market Overview

28.2. Middle East Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28.3. Middle East Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28.4. Middle East Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Service Delivery Automation Market

29.1. Africa Service Delivery Automation Market Overview

29.2. Africa Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29.3. Africa Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29.4. Africa Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Service Delivery Automation Market Competitive Landscape And Company Profiles

30.1. Service Delivery Automation Market Competitive Landscape

30.2. Service Delivery Automation Market Company Profiles

30.2.1. International Business Machines Corporation Overview, Products and Services, Strategy and Financial Analysis

30.2.2. Xerox Corporation Overview, Products and Services, Strategy and Financial Analysis

30.2.3. Blue Prism Group PLC Overview, Products and Services, Strategy and Financial Analysis

30.2.4. Automation Anywhere Inc. Overview, Products and Services, Strategy and Financial Analysis

30.2.5. CA Technologies Overview, Products and Services, Strategy and Financial Analysis

31. Service Delivery Automation Market Other Major And Innovative Companies

31.1. Celaton Ltd

31.2. Exilant Technologies Pvt. Ltd

31.3. IPsoft Inc

31.4. Sutherland Global Services Inc

31.5. Arago Technology Ltd

31.6. Accenture Inc.

31.7. UiPath SRL

31.8. Softomotive Solutions Ltd.

31.9. Thoughtonomy Ltd.

31.10. Kofax Inc.

31.11. Neptune Intelligence Computer Engineering

31.12. Pegasystems Inc.

31.13. Redwood Software Inc.

31.14. WorkFusion Inc.

31.15. EdgeVerve Systems Limited

32. Global Service Delivery Automation Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Service Delivery Automation Market

34. Recent Developments In The Service Delivery Automation Market

35. Service Delivery Automation Market High Potential Countries, Segments and Strategies

35.1 Service Delivery Automation Market In 2029 - Countries Offering Most New Opportunities

35.2 Service Delivery Automation Market In 2029 - Segments Offering Most New Opportunities

35.3 Service Delivery Automation Market In 2029 - Growth Strategies

35.3.1 Market Trend Based Strategies

35.3.2 Competitor Strategies

36. Appendix

36.1. Abbreviations

36.2. Currencies

36.3. Historic And Forecast Inflation Rates

36.4. Research Inquiries

36.5. The Business Research Company

36.6. Copyright And Disclaimer

List Of Tables

    Table 1: Global Historic Market Growth, 2019-2024, $ Billion
  • Table 2: Global Forecast Market Growth, 2024-2029F, 2034F, $ Billion
  • Table 3: Global Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 4: Global Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 5: Global Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 6: Global Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 7: Global Service Delivery Automation Market, Sub-Segmentation Of IT Process Automation, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 8: Global Service Delivery Automation Market, Sub-Segmentation Of Business Process Automation, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 9: Global Service Delivery Automation Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 10: Global Service Delivery Automation Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 11: Asia-Pacific, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 12: Asia-Pacific, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 13: Asia-Pacific, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 14: China, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 15: China, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 16: China, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 17: India, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 18: India, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 19: India, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 20: Japan, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 21: Japan, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 22: Japan, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 23: Australia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 24: Australia, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 25: Australia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 26: Indonesia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 27: Indonesia, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 28: Indonesia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 29: South Korea, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 30: South Korea, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 31: South Korea, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 32: Western Europe, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 33: Western Europe, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 34: Western Europe, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 35: UK, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 36: UK, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 37: UK, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 38: Germany, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 39: Germany, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 40: Germany, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 41: France, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 42: France, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 43: France, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 44: Italy, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 45: Italy, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 46: Italy, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 47: Spain, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 48: Spain, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 49: Spain, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 50: Eastern Europe, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 51: Eastern Europe, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 52: Eastern Europe, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 53: Russia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 54: Russia, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 55: Russia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 56: North America, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 57: North America, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 58: North America, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 59: USA, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 60: USA, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 61: USA, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 62: Canada, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 63: Canada, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 64: Canada, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 65: South America, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 66: South America, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 67: South America, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 68: Brazil, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 69: Brazil, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 70: Brazil, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 71: Middle East, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 72: Middle East, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 73: Middle East, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 74: Africa, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 75: Africa, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 76: Africa, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Table 77: International Business Machines Corporation Financial Performance
  • Table 78: Xerox Corporation Financial Performance
  • Table 79: Blue Prism Group PLC Financial Performance
  • Table 80: Automation Anywhere Inc. Financial Performance
  • Table 81: CA Technologies Financial Performance

List Of Figures

    Figure 1: Global Historic Market Growth, 2019-2024, $ Billion
  • Figure 2: Global Forecast Market Growth, 2024-2029F, 2034F, $ Billion
  • Figure 3: Global Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 4: Global Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 5: Global Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 6: Global Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 7: Global Service Delivery Automation Market, Sub-Segmentation Of IT Process Automation, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 8: Global Service Delivery Automation Market, Sub-Segmentation Of Business Process Automation, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 9: Global Service Delivery Automation Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 10: Global Service Delivery Automation Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 11: Asia-Pacific, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 12: Asia-Pacific, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 13: Asia-Pacific, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 14: China, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 15: China, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 16: China, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 17: India, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 18: India, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 19: India, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 20: Japan, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 21: Japan, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 22: Japan, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 23: Australia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 24: Australia, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 25: Australia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 26: Indonesia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 27: Indonesia, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 28: Indonesia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 29: South Korea, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 30: South Korea, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 31: South Korea, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 32: Western Europe, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 33: Western Europe, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 34: Western Europe, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 35: UK, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 36: UK, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 37: UK, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 38: Germany, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 39: Germany, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 40: Germany, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 41: France, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 42: France, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 43: France, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 44: Italy, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 45: Italy, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 46: Italy, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 47: Spain, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 48: Spain, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 49: Spain, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 50: Eastern Europe, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 51: Eastern Europe, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 52: Eastern Europe, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 53: Russia, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 54: Russia, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 55: Russia, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 56: North America, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 57: North America, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 58: North America, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 59: USA, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 60: USA, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 61: USA, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 62: Canada, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 63: Canada, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 64: Canada, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 65: South America, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 66: South America, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 67: South America, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 68: Brazil, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 69: Brazil, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 70: Brazil, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 71: Middle East, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 72: Middle East, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 73: Middle East, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 74: Africa, Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 75: Africa, Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 76: Africa, Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Figure 77: International Business Machines Corporation Financial Performance
  • Figure 78: Xerox Corporation Financial Performance
  • Figure 79: Blue Prism Group PLC Financial Performance
  • Figure 80: Automation Anywhere Inc. Financial Performance
  • Figure 81: CA Technologies Financial Performance

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Frequently Asked Questions

Service delivery automation refers to a broad range of technologically assisted human tasks that are integrated into business or IT processes. Service delivery automation is used in achieving multi-dimensional visibility into businesses and helps streamline the service process. For further insights on this market, request a sample here

The market major growth driver - Automation Solutions Drive The Future Of Service Delivery Automation Market. For further insights on this market, request a sample here

The service delivery automation market size has grown exponentially in recent years. It will grow from $9.27 billion in 2024 to $11.78 billion in 2025 at a compound annual growth rate (CAGR) of 27.1%. The growth in the historic period can be attributed to cost reduction and operational efficiency, growing complexity of it environments, need for faster service delivery, expansion of business process outsourcing (BPO), adoption of robotic process automation (RPA). The service delivery automation market size is expected to see exponential growth in the next few years. It will grow to $31.71 billion in 2029 at a compound annual growth rate (CAGR) of 28.1%. The growth in the forecast period can be attributed to emphasis on end-to-end process automation, growth in cloud-based service delivery models, increased adoption of intelligent virtual agents, focus on customer experience and personalization. Major trends in the forecast period include hyper automation for comprehensive automation solutions, integration of machine learning for predictive service delivery, adoption of chatbots and virtual assistants, shift towards self-service and autonomous operations, collaboration between humans and automated systems in service delivery. For further insights on this market, request a sample here

The service delivery automationmarket covered in this report is segmented –
1) By Type: IT Process Automation, Business Process Automation
2) By Component: Software, Services
3) By User Type: Large Enterprises, Small And Medium Enterprises
4) By Industry Vertical: BFSI, Healthcare, Travel, Hospitality And Leisure, It And Telecom, Manufacturing, Transport And Logistics, Retail, Others Vertical Industry Subsegments:
1) By IT Process Automation: Network Automation, Server Automation, Cloud Automation, IT Service Management (ITSM) Automation, Application Deployment Automation
2) By Business Process Automation: Workflow Automation, Document Automation, Customer Relationship Management (CRM) Automation, Human Resources (HR) Automation, Financial Process Automation For further insights on this market, request a sample here

North America was the largest region in the service delivery automation market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the service delivery automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa For further insights on this market, request a sample here.

Major companies operating in the service delivery automation market include International Business Machines Corporation, Xerox Corporation, Blue Prism Group PLC, Automation Anywhere Inc., CA Technologies, Celaton Ltd, Exilant Technologies Pvt. Ltd, IPsoft Inc, Sutherland Global Services Inc, Arago Technology Ltd, Accenture Inc., UiPath SRL, Softomotive Solutions Ltd., Thoughtonomy Ltd., Kofax Inc., Neptune Intelligence Computer Engineering, Pegasystems Inc., Redwood Software Inc., WorkFusion Inc., EdgeVerve Systems Limited, HCL Technologies Limited, Kryon Systems Ltd., AutomationEdge, HelpSystems LLC, KPMG International Cooperative, Wipro Limited, Infosys Limited, Tata Consultancy Services Limited, Cognizant Technology Solutions Corporation, Capgemini SE . For further insights on this market, request a sample here.

Major trends in this market include Finastra And Uipath Join Forces To Redefine Banking With Automation. For further insights on this market, request a sample here.

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Global Service Delivery Automation Market Report 2025

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