IT Service Management (ITSM) Market Report 2026
Download Free Sample Buy Now
IT Service Management (ITSM) Market Report Infographic Image
Item added to cart!

Published : February 2026

Pages : 175

Format : PDF

Delivery Time : 2-3 Business Days

Report Price : $4490.00

Purchase This Report Download Sample PDF
Purchase This Report

IT Service Management (ITSM) Market Report 2026

Global Outlook – By Component (Solution, Services), By Deployment (Cloud, On-Premise), By Enterprise Size (Small And Medium Enterprises, Large Enterprises), By End-User (Banking, Financial Services, And Insurance (BFSI), Manufacturing, Government And Education, Information Technology And Telecommunication, Retail, Travel And Hospitality, Healthcare, Other End-Users) – Market Size, Trends, Strategies, and Forecast to 2035

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report’s Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

IT Service Management (ITSM) Market Overview

• IT Service Management (ITSM) market size has reached to $14.36 billion in 2025

• Expected to grow to $28.01 billion in 2030 at a compound annual growth rate (CAGR) of 13.9%

• Growth Driver: The Role Of Increased Cloud Adoption In Driving IT Service Management Market Growth

• Market Trend: Advancing IT Service Management Harnessing Smart Technology And AI For Enhanced Efficiency And User Experience

• North America was the largest region in 2025 and Asia-Pacific is the fastest growing region.

What Is Covered Under IT Service Management (ITSM) Market?

IT service management refers to a set of practices and processes designed to plan, deliver, manage, and improve IT services. It focuses on aligning IT services with the needs of the business and ensuring effective service delivery through optimized resource management. ITSM encompasses various frameworks, such as ITIL, to enhance service quality and customer satisfaction.

The main component types of IT service management (ITSM) are solution and services. A solution, in a general context, refers to a means or method of solving a problem or dealing with a difficult situation. The various technologies include performance management, configuration management, network management, database management systems, and others that are deployed through the cloud, and on-premise. These are used in various enterprise sizes such as small and medium enterprises, large enterprises, and also by various end-users such as banking, financial services, and insurance (BFSI), manufacturing, government and education, information technology and telecommunication, retail, travel and hospitality, healthcare, and others

IT Service Management (ITSM) market report bar graph

What Is The IT Service Management (ITSM) Market Size and Share 2026?

The it service management (itsm) market size has grown rapidly in recent years. It will grow from $14.36 billion in 2025 to $16.62 billion in 2026 at a compound annual growth rate (CAGR) of 15.7%. The growth in the historic period can be attributed to increasing complexity of enterprise it environments, adoption of itil-based service frameworks, growing reliance on centralized it operations, rising demand for service standardization, increased use of service desk platforms.

What Is The IT Service Management (ITSM) Market Growth Forecast?

The it service management (itsm) market size is expected to see rapid growth in the next few years. It will grow to $28.01 billion in 2030 at a compound annual growth rate (CAGR) of 13.9%. The growth in the forecast period can be attributed to increasing demand for autonomous service management, rising focus on end-user experience management, expansion of cloud-first it operations, growing adoption of AI-based incident resolution, increasing investments in digital service delivery. Major trends in the forecast period include increasing adoption of AI-driven it service automation, rising use of cloud-based itsm platforms, growing integration of itsm with devops tools, expansion of self-service service desk solutions, enhanced focus on predictive incident management.

Customer representative image Book your 30 minutes free consultation with our research experts
Contact Us

Global IT Service Management (ITSM) Market Segmentation

1) By Component: Solution, Services

2) By Deployment: Cloud, On-Premise

3) By Enterprise Size: Small And Medium Enterprises, Large Enterprises

4) By End-User: Banking, Financial Services, And Insurance (BFSI), Manufacturing, Government And Education, Information Technology And Telecommunication, Retail, Travel And Hospitality, Healthcare, Other End-Users

Subsegments:

1) By Solution: ITSM Software, ITSM Platforms, ITSM Tools

2) By Services: Consulting, Implementation, Training And Support, Managed Services

What Is The Driver Of The IT Service Management (ITSM) Market?

The increased adoption of cloud-based platforms is expected to propel the growth of the IT service management market going forward. Cloud-based platforms, often referred to as cloud platforms or cloud computing platforms, are online environments that provide a range of computing services over the internet. The adoption of cloud-based platforms is due to digital transformation, cost-effectiveness, security and compliance, integration and interoperability, and disaster recovery. ITSM principles and practices are crucial in effectively managing cloud-based platforms by aligning IT services with business needs, ensuring service quality and availability, promoting continual improvement, and addressing security and compliance requirements. For instance, in December 2023, according to the European Union, a Netherlands-based international organization, the percentage of European Union businesses that bought cloud computing services increased by 4.2 percentage points in 2023 compared to 2021. Therefore, the increased adoption of cloud-based platforms is driving the growth of the IT service management market.

Key Players In The Global IT Service Management (ITSM) Market

Major companies operating in the it service management (itsm) market are Microsoft Corporation, IBM Corporation, Broadcom Inc., Hewlett Packard Enterprise Co., ServiceNow Inc., Open Text Corporation, Atlassian Corporation Plc, Micro Focus International Plc, BMC Software Inc., Epicor Software Corporation, ManageEngine, SolarWinds Worldwide LLC, Ivanti Inc., Freshworks Inc., ASG Technologies Group Inc., TOPdesk Nederland B.V., EasyVista Inc., Matrix42 AG, Spiceworks Ziff Davis Inc, Axios Systems Plc, SysAid Technologies Ltd, SunView Software Inc., InvGate Inc., Cherwell Software LLC, CA Technologies Inc.

Global IT Service Management (ITSM) Market Trends and Insights

Major companies operating in the IT service management (ITSM) market are focused on developing advanced solutions, such as AI-based IT service management, to improve efficiency and enhance the overall user experience. AI-based IT service management transforms traditional practices, enabling organizations to deliver faster, more proactive, and personalized IT services while driving operational excellence and cost savings. For instance, in August 2023, Spark, a US-based high-tech solution, launched ServiceFlex, a new IT service management solution. It leverages smart technology, automation, and artificial intelligence to help corporations, enterprises, and government organizations achieve their business goals. This solution streamlines IT operations through intelligent automation to prevent business disruption, such as automating digital certificate renewals.

Need data on a specific region in this market?
Request Regional Data

What Are Latest Mergers And Acquisitions In The IT Service Management (ITSM) Market?

In May 2023, ServiceNow, a US-based software company, acquired G2K for an undisclosed amount. The acquisition will allow ServiceNow to integrate G2K's smart IoT technology into its Now Platform, enabling businesses to connect real-time data across physical spaces such as storefronts and translate it into actionable insights using AI. G2K is a Germany-based company that offers IT service management.

Regional Insights

North America was the largest region in the it service management (ITSM) market in 2025. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in this market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in this market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

What Defines the IT Service Management (ITSM) Market?

The IT service management (ITSM) market consists of revenues earned by entities by providing services such as consulting and implementation services, managed services, and outsourcing offerings. The market value includes the value of related goods sold by the service provider or included within the service offering. The IT service management (ITSM) also includes sales of asset management tools, configuration management tools, and service desk tools. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

How is Market Value Defined and Measured?

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

What Key Data and Analysis Are Included in the IT Service Management (ITSM) Market Report 2026?

The it service management (itsm) market research report is one of a series of new reports from The Business Research Company that provides market statistics, including industry global market size, regional shares, competitors with the market share, detailed market segments, market trends and opportunities, and any further data you may need to thrive in the it service management (itsm) industry. The market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future state of the industry.

Author : Abdul Wasay

IT Service Management (ITSM) Market Report Forecast Analysis

Report AttributeDetails
Market Size Value In 2026 $16.62 billion
Revenue Forecast In 2035 $28.01 billion
Growth Rate CAGR of 15.7% from 2026 to 2035
Base Year For Estimation 2025
Actual Estimates/Historical Data 2020-2025
Forecast Period 2026 - 2030 - 2035
Market Representation Revenue in USD Billion and CAGR from 2026 to 2035
Segments Covered Component, Deployment, Enterprise Size, End-User
Regional Scope Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa
Country Scope The countries covered in the report are Australia, Brazil, China, France, Germany, India, ...
Key Companies Profiled Microsoft Corporation, IBM Corporation, Broadcom Inc., Hewlett Packard Enterprise Co., ServiceNow Inc., Open Text Corporation, Atlassian Corporation Plc, Micro Focus International Plc, BMC Software Inc., Epicor Software Corporation, ManageEngine, SolarWinds Worldwide LLC, Ivanti Inc., Freshworks Inc., ASG Technologies Group Inc., TOPdesk Nederland B.V., EasyVista Inc., Matrix42 AG, Spiceworks Ziff Davis Inc, Axios Systems Plc, SysAid Technologies Ltd, SunView Software Inc., InvGate Inc., Cherwell Software LLC, CA Technologies Inc.
Customization ScopeRequest for Customization
Pricing And Purchase OptionsExplore Purchase Options

Table Of Contents

1. Executive Summary

1.1. Key Market Insights (2020-2035)

1.2. Visual Dashboard: Market Size, Growth Rate, Hotspots

1.3. Major Factors Driving the Market

1.4. Top Three Trends Shaping the Market

2. IT Service Management (ITSM) Market Characteristics

2.1. Market Definition & Scope

2.2. Market Segmentations

2.3. Overview of Key Products and Services

2.4. Global IT Service Management (ITSM) Market Attractiveness Scoring And Analysis

2.4.1. Overview of Market Attractiveness Framework

2.4.2. Quantitative Scoring Methodology

2.4.3. Factor-Wise Evaluation

Growth Potential Analysis, Competitive Dynamics Assessment, Strategic Fit Assessment And Risk Profile Evaluation

2.4.4. Market Attractiveness Scoring and Interpretation

2.4.5. Strategic Implications and Recommendations

3. IT Service Management (ITSM) Market Supply Chain Analysis

3.1. Overview of the Supply Chain and Ecosystem

3.2. List Of Key Raw Materials, Resources & Suppliers

3.3. List Of Major Distributors and Channel Partners

3.4. List Of Major End Users

4. Global IT Service Management (ITSM) Market Trends And Strategies

4.1. Key Technologies & Future Trends

4.1.1 Artificial Intelligence & Autonomous Intelligence

4.1.2 Digitalization, Cloud, Big Data & Cybersecurity

4.1.3 Industry 4.0 & Intelligent Manufacturing

4.1.4 Internet Of Things (Iot), Smart Infrastructure & Connected Ecosystems

4.1.5 Fintech, Blockchain, Regtech & Digital Finance

4.2. Major Trends

4.2.1 Increasing Adoption Of AI-Driven It Service Automation

4.2.2 Rising Use Of Cloud-Based Itsm Platforms

4.2.3 Growing Integration Of Itsm With Devops Tools

4.2.4 Expansion Of Self-Service Service Desk Solutions

4.2.5 Enhanced Focus On Predictive Incident Management

5. IT Service Management (ITSM) Market Analysis Of End Use Industries

5.1 Banking, Financial Services, And Insurance Organizations

5.2 Manufacturing Enterprises

5.3 Government And Education Institutions

5.4 Information Technology And Telecommunication Companies

5.5 Healthcare Providers

6. IT Service Management (ITSM) Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, Supply Chain Impact from Tariff War & Trade Protectionism, And Covid And Recovery On The Market

7. Global IT Service Management (ITSM) Strategic Analysis Framework, Current Market Size, Market Comparisons And Growth Rate Analysis

7.1. Global IT Service Management (ITSM) PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)

7.2. Global IT Service Management (ITSM) Market Size, Comparisons And Growth Rate Analysis

7.3. Global IT Service Management (ITSM) Historic Market Size and Growth, 2020 - 2025, Value ($ Billion)

7.4. Global IT Service Management (ITSM) Forecast Market Size and Growth, 2025 - 2030, 2035F, Value ($ Billion)

8. Global IT Service Management (ITSM) Total Addressable Market (TAM) Analysis for the Market

8.1. Definition and Scope of Total Addressable Market (TAM)

8.2. Methodology and Assumptions

8.3. Global Total Addressable Market (TAM) Estimation

8.4. TAM vs. Current Market Size Analysis

8.5. Strategic Insights and Growth Opportunities from TAM Analysis

9. IT Service Management (ITSM) Market Segmentation

9.1. Global IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

Solution, Services

9.2. Global IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

Cloud, On-Premise

9.3. Global IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

Small And Medium Enterprises, Large Enterprises

9.4. Global IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

Banking, Financial Services, And Insurance (BFSI), Manufacturing, Government And Education, Information Technology And Telecommunication, Retail, Travel And Hospitality, Healthcare, Other End-Users

9.5. Global IT Service Management (ITSM) Market, Sub-Segmentation Of Solution, By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

ITSM Software, ITSM Platforms, ITSM Tools

9.6. Global IT Service Management (ITSM) Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

Consulting, Implementation, Training And Support, Managed Services

10. IT Service Management (ITSM) Market, Industry Metrics By Country

10.1. Global IT Service Management (ITSM) Market, Average Selling Price By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $

10.2. Global IT Service Management (ITSM) Market, Average Spending Per Capita (Employed) By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $

11. IT Service Management (ITSM) Market Regional And Country Analysis

11.1. Global IT Service Management (ITSM) Market, Split By Region, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

11.2. Global IT Service Management (ITSM) Market, Split By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

12. Asia-Pacific IT Service Management (ITSM) Market

12.1. Asia-Pacific IT Service Management (ITSM) Market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

12.2. Asia-Pacific IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

13. China IT Service Management (ITSM) Market

13.1. China IT Service Management (ITSM) Market Overview

Country Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

13.2. China IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

14. India IT Service Management (ITSM) Market

14.1. India IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

15. Japan IT Service Management (ITSM) Market

15.1. Japan IT Service Management (ITSM) Market Overview

Country Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

15.2. Japan IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

16. Australia IT Service Management (ITSM) Market

16.1. Australia IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

17. Indonesia IT Service Management (ITSM) Market

17.1. Indonesia IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

18. South Korea IT Service Management (ITSM) Market

18.1. South Korea IT Service Management (ITSM) Market Overview

Country Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

18.2. South Korea IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

19. Taiwan IT Service Management (ITSM) Market

19.1. Taiwan IT Service Management (ITSM) Market Overview

Country Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

19.2. Taiwan IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

20. South East Asia IT Service Management (ITSM) Market

20.1. South East Asia IT Service Management (ITSM) Market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

20.2. South East Asia IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

21. Western Europe IT Service Management (ITSM) Market

21.1. Western Europe IT Service Management (ITSM) Market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

21.2. Western Europe IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

22. UK IT Service Management (ITSM) Market

22.1. UK IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

23. Germany IT Service Management (ITSM) Market

23.1. Germany IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

24. France IT Service Management (ITSM) Market

24.1. France IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

25. Italy IT Service Management (ITSM) Market

25.1. Italy IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

26. Spain IT Service Management (ITSM) Market

26.1. Spain IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

27. Eastern Europe IT Service Management (ITSM) Market

27.1. Eastern Europe IT Service Management (ITSM) Market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

27.2. Eastern Europe IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

28. Russia IT Service Management (ITSM) Market

28.1. Russia IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

29. North America IT Service Management (ITSM) Market

29.1. North America IT Service Management (ITSM) Market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

29.2. North America IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

30. USA IT Service Management (ITSM) Market

30.1. USA IT Service Management (ITSM) Market Overview

Country Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

30.2. USA IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

31. Canada IT Service Management (ITSM) Market

31.1. Canada IT Service Management (ITSM) Market Overview

Country Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

31.2. Canada IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

32. South America IT Service Management (ITSM) Market

32.1. South America IT Service Management (ITSM) Market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

32.2. South America IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

33. Brazil IT Service Management (ITSM) Market

33.1. Brazil IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

34. Middle East IT Service Management (ITSM) Market

34.1. Middle East IT Service Management (ITSM) Market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

34.2. Middle East IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

35. Africa IT Service Management (ITSM) Market

35.1. Africa IT Service Management (ITSM) Market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

35.2. Africa IT Service Management (ITSM) Market, Segmentation By Component, Segmentation By Deployment, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion

36. IT Service Management (ITSM) Market Regulatory and Investment Landscape

37. IT Service Management (ITSM) Market Competitive Landscape And Company Profiles

37.1. IT Service Management (ITSM) Market Competitive Landscape And Market Share 2024

37.1.1. Top 10 Companies (Ranked by revenue/share)

37.2. IT Service Management (ITSM) Market - Company Scoring Matrix

37.2.1. Market Revenues

37.2.2. Product Innovation Score

37.2.3. Brand Recognition

37.3. IT Service Management (ITSM) Market Company Profiles

37.3.1. Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis

37.3.2. IBM Corporation Overview, Products and Services, Strategy and Financial Analysis

37.3.3. Broadcom Inc. Overview, Products and Services, Strategy and Financial Analysis

37.3.4. Hewlett Packard Enterprise Co. Overview, Products and Services, Strategy and Financial Analysis

37.3.5. ServiceNow Inc. Overview, Products and Services, Strategy and Financial Analysis

38. IT Service Management (ITSM) Market Other Major And Innovative Companies

Open Text Corporation, Atlassian Corporation Plc, Micro Focus International Plc, BMC Software Inc., Epicor Software Corporation, ManageEngine, SolarWinds Worldwide LLC, Ivanti Inc., Freshworks Inc., ASG Technologies Group Inc., TOPdesk Nederland B.V., EasyVista Inc., Matrix42 AG, Spiceworks Ziff Davis Inc, Axios Systems Plc

39. Global IT Service Management (ITSM) Market Competitive Benchmarking And Dashboard

40. Key Mergers And Acquisitions In The IT Service Management (ITSM) Market

41. IT Service Management (ITSM) Market High Potential Countries, Segments and Strategies

41.1. IT Service Management (ITSM) Market In 2030 - Countries Offering Most New Opportunities

41.2. IT Service Management (ITSM) Market In 2030 - Segments Offering Most New Opportunities

41.3. IT Service Management (ITSM) Market In 2030 - Growth Strategies

41.3.1. Market Trend Based Strategies

41.3.2. Competitor Strategies

42. Appendix

42.1. Abbreviations

42.2. Currencies

42.3. Historic And Forecast Inflation Rates

42.4. Research Inquiries

42.5. The Business Research Company

42.6. Copyright And Disclaimer

List Of Tables

    Table 1: Global IT Service Management (ITSM) Market, Overview Of Key Products - Product Examples
  • Table 2: Global IT Service Management (ITSM) Market Attractiveness, Factor-Wise Evaluation
  • Table 3: Global IT Service Management (ITSM) Market, Supply Chain Analysis
  • Table 4: Global IT Service Management (ITSM) Market, Major Raw Material Providers
  • Table 5: Global IT Service Management (ITSM) Market, Major Resource Providers
  • Table 6: Global IT Service Management (ITSM) Market, Major Manufacturers (Suppliers)
  • Table 7: Global IT Service Management (ITSM) Market, Major Distributors And Channel Partners
  • Table 8: Global IT Service Management (ITSM) Market, Key Technologies & Future Trends
  • Table 9: Global IT Service Management (ITSM) Market, Major Trends
  • Table 10: Global IT Service Management (ITSM) Market, Major End Users
  • Table 11: Global IT Service Management (ITSM) Market, PESTEL (Political, Economic, Social, Technology, Environmental and Legal) Analysis
  • Table 12: Global IT Service Management (ITSM) Historic Market Growth, 2020-2025, $ Billion
  • Table 13: Global IT Service Management (ITSM) Forecast Market Growth, 2025-2030F, 2035F, $ Billion
  • Table 14: Global IT Service Management (ITSM) Market - TAM, US$ Billion, 2025
  • Table 15: Global IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 16: Global IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 17: Global IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 18: Global IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 19: Global IT Service Management (ITSM) Market, Sub-Segmentation Of Solution, By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 20: Global IT Service Management (ITSM) Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 21: Global IT Service Management (ITSM) Market, Average Selling Price By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $
  • Table 22: Global IT Service Management (ITSM) Market, Average Spending Per Capita (Employed) By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $
  • Table 23: Global IT Service Management (ITSM) Market, Split By Region, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 24: Global IT Service Management (ITSM) Market, Split By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 25: Asia-Pacific, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 26: Asia-Pacific, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 27: Asia-Pacific, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 28: China, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 29: China, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 30: China, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 31: India, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 32: India, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 33: India, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 34: Japan, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 35: Japan, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 36: Japan, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 37: Australia, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 38: Australia, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 39: Australia, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 40: Indonesia, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 41: Indonesia, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 42: Indonesia, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 43: South Korea, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 44: South Korea, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 45: South Korea, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 46: Taiwan, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 47: Taiwan, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 48: Taiwan, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 49: South East Asia, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 50: South East Asia, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 51: South East Asia, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 52: Western Europe, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 53: Western Europe, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 54: Western Europe, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 55: UK, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 56: UK, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 57: UK, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 58: Germany, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 59: Germany, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 60: Germany, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 61: France, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 62: France, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 63: France, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 64: Italy, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 65: Italy, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 66: Italy, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 67: Spain, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 68: Spain, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 69: Spain, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 70: Eastern Europe, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 71: Eastern Europe, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 72: Eastern Europe, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 73: Russia, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 74: Russia, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 75: Russia, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 76: North America, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 77: North America, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 78: North America, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 79: USA, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 80: USA, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 81: USA, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 82: Canada, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 83: Canada, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 84: Canada, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 85: South America, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 86: South America, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 87: South America, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 88: Brazil, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 89: Brazil, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 90: Brazil, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 91: Middle East, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 92: Middle East, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 93: Middle East, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 94: Africa, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 95: Africa, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 96: Africa, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Table 97: Global IT Service Management (ITSM) Key Competitor Estimated Market Shares, 2024, Percentage (%)
  • Table 98: Global IT Service Management (ITSM) Market - Company Scoring Matrix
  • Table 99: Microsoft Corporation Financial Performance
  • Table 100: IBM Corporation Financial Performance
  • Table 101: Broadcom Inc. Financial Performance
  • Table 102: Hewlett Packard Enterprise Co. Financial Performance
  • Table 103: ServiceNow Inc. Financial Performance
  • Table 104: Global IT Service Management (ITSM) Market, Competitive Benchmarking (In USD Billions)
  • Table 105: Global IT Service Management (ITSM) Market, Competitive Dashboard
  • Table 106: Global IT Service Management (ITSM) Market Size Gain ($ Billion), 2025 – 2030 By Country
  • Table 107: Global, IT Service Management (ITSM) Market Size Gain ($ Billion), Segmentation By Component, 2025 – 2030
  • Table 108: Global, IT Service Management (ITSM) Market Size Gain ($ Billion), Segmentation By Deployment, 2025 – 2030
  • Table 109: Global, IT Service Management (ITSM) Market Size Gain ($ Billion), Segmentation By Enterprise Size, 2025 – 2030

List Of Figures

    Figure 1: Global IT Service Management (ITSM) Market, Overview Of Key Products - Product Examples
  • Figure 2: Global IT Service Management (ITSM) Market Attractiveness, Factor-Wise Evaluation
  • Figure 3: Global IT Service Management (ITSM) Market, Supply Chain Analysis
  • Figure 4: Global IT Service Management (ITSM) Market, Major Raw Material Providers
  • Figure 5: Global IT Service Management (ITSM) Market, Major Resource Providers
  • Figure 6: Global IT Service Management (ITSM) Market, Major Manufacturers (Suppliers)
  • Figure 7: Global IT Service Management (ITSM) Market, Major Distributors And Channel Partners
  • Figure 8: Global IT Service Management (ITSM) Market, Key Technologies & Future Trends
  • Figure 9: Global IT Service Management (ITSM) Market, Major Trends
  • Figure 10: Global IT Service Management (ITSM) Market, Major End Users
  • Figure 11: Global IT Service Management (ITSM) Market, PESTEL (Political, Economic, Social, Technology, Environmental and Legal) Analysis
  • Figure 12: Global IT Service Management (ITSM) Historic Market Growth, 2020-2025, $ Billion
  • Figure 13: Global IT Service Management (ITSM) Forecast Market Growth, 2025-2030F, 2035F, $ Billion
  • Figure 14: Global IT Service Management (ITSM) Market - TAM, US$ Billion, 2025
  • Figure 15: Global IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 16: Global IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 17: Global IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 18: Global IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 19: Global IT Service Management (ITSM) Market, Sub-Segmentation Of Solution, By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 20: Global IT Service Management (ITSM) Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 21: Global IT Service Management (ITSM) Market, Average Selling Price By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $
  • Figure 22: Global IT Service Management (ITSM) Market, Average Spending Per Capita (Employed) By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $
  • Figure 23: Global IT Service Management (ITSM) Market, Split By Region, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 24: Global IT Service Management (ITSM) Market, Split By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 25: Asia-Pacific, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 26: Asia-Pacific, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 27: Asia-Pacific, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 28: China, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 29: China, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 30: China, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 31: India, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 32: India, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 33: India, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 34: Japan, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 35: Japan, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 36: Japan, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 37: Australia, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 38: Australia, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 39: Australia, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 40: Indonesia, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 41: Indonesia, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 42: Indonesia, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 43: South Korea, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 44: South Korea, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 45: South Korea, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 46: Taiwan, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 47: Taiwan, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 48: Taiwan, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 49: South East Asia, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 50: South East Asia, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 51: South East Asia, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 52: Western Europe, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 53: Western Europe, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 54: Western Europe, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 55: UK, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 56: UK, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 57: UK, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 58: Germany, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 59: Germany, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 60: Germany, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 61: France, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 62: France, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 63: France, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 64: Italy, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 65: Italy, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 66: Italy, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 67: Spain, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 68: Spain, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 69: Spain, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 70: Eastern Europe, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 71: Eastern Europe, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 72: Eastern Europe, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 73: Russia, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 74: Russia, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 75: Russia, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 76: North America, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 77: North America, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 78: North America, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 79: USA, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 80: USA, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 81: USA, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 82: Canada, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 83: Canada, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 84: Canada, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 85: South America, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 86: South America, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 87: South America, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 88: Brazil, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 89: Brazil, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 90: Brazil, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 91: Middle East, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 92: Middle East, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 93: Middle East, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 94: Africa, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 95: Africa, IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 96: Africa, IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
  • Figure 97: Global IT Service Management (ITSM) Key Competitor Estimated Market Shares, 2024, Percentage (%)
  • Figure 98: Global IT Service Management (ITSM) Market - Company Scoring Matrix
  • Figure 99: Microsoft Corporation Financial Performance
  • Figure 100: IBM Corporation Financial Performance
  • Figure 101: Broadcom Inc. Financial Performance
  • Figure 102: Hewlett Packard Enterprise Co. Financial Performance
  • Figure 103: ServiceNow Inc. Financial Performance
  • Figure 104: Global IT Service Management (ITSM) Market, Competitive Benchmarking (In USD Billions)
  • Figure 105: Global IT Service Management (ITSM) Market, Competitive Dashboard
  • Figure 106: Global IT Service Management (ITSM) Market Size Gain ($ Billion), 2025 – 2030 By Country
  • Figure 107: Global, IT Service Management (ITSM) Market Size Gain ($ Billion), Segmentation By Component, 2025 – 2030
  • Figure 108: Global, IT Service Management (ITSM) Market Size Gain ($ Billion), Segmentation By Deployment, 2025 – 2030
  • Figure 109: Global, IT Service Management (ITSM) Market Size Gain ($ Billion), Segmentation By Enterprise Size, 2025 – 2030

Explore the latest trends, growth insights, and forecasts in the Virtual Reality In Education Market.

Read More About Explore the latest trends, growth insights, and forecasts in the Virtual Reality In Education Market.

Discover key trends and market dynamics in the Chaos Engineering Tools Market with 2025 insights from The Business Research Company.

Read More About Discover key trends and market dynamics in the Chaos Engineering Tools Market with 2025 insights from The Business Research Company.

Discover key trends and market dynamics in the Professional Services Market with 2025 insights from The Business Research Company.

Read More About Discover key trends and market dynamics in the Professional Services Market with 2025 insights from The Business Research Company.

Discover key trends and market dynamics in the Smart Home Appliances Market with 2025 insights from The Business Research Company.

Read More About Discover key trends and market dynamics in the Smart Home Appliances Market with 2025 insights from The Business Research Company.

Top Growth Trends in the Airborne Telemetry Market: Insights into Market Size and Opportunities for 2025-2034

Read More About Top Growth Trends in the Airborne Telemetry Market: Insights into Market Size and Opportunities for 2025-2034

Audio Cable Market Report 2026 - Global Outlook – By Type ( Analog Audio Cable, Digital Audio Cable), By Application ( Communication Products, Electronic Products, Other Applications), By End-User ( Home Use, Professiona...

Productivity Software Market Report 2026 - Global Outlook – By Type (Cloud-Based, On-Premises), By Solutions (Content Management, Collaboration, Asset Creation, Artificial Intelligence, Predictive Analytics, Structured W...

Cardiac Arrhythmia Monitoring Devices Market Report 2026 - Global Outlook – By Type (Standards in Ambulatory Cardiac Monitoring, Patient- and Event-activated Intermittent Recorders, External Loop Recorder, Continuous Rea...

Biodegradable Mulch Films Market Report 2026 - Global Outlook – By Biodegradable Plastic (Thermoplastic Starch (TPS), Aliphatic-Aromatic Copolyesters (AAC)), By Composition (Starch, Starch Blended With Polylactic Acid (P...

Surveillance Camera Market Report 2026 - Global Outlook – By Product Type (Internet Protocol (IP)-Based, Cellular Camera, Analog Camera), By Resolution Capacity (High Definition (HD), Full High Definition (FHD), Ultra Hi...

Left Atrial Appendage Closure Device Market Report 2026 - Global Outlook – By Product (Epicardial Left Atrial Appendage (LAA) Devices, Endocardial Left Atrial Appendage (LAA) Devices), By Procedure (Percutaneous, Surgica...

Catheter Introducer Sheaths Market Report 2026 - Global Outlook – By Product Type (Integrated Introducer Sheaths, Separate Introducer Sheaths), By Application (Cardiology, Vascular, Neurology), By End-Use (Hospitals, Amb...

Frequently Asked Questions

The IT Service Management (ITSM) market was valued at $14.36 billion in 2025, increased to $16.62 billion in 2026, and is projected to reach $28.01 billion by 2030.

The global IT Service Management (ITSM) market is expected to grow at a CAGR of 13.9% from 2026 to 2035 to reach $28.01 billion by 2035.

Some Key Players in the IT Service Management (ITSM) market Include, Microsoft Corporation, IBM Corporation, Broadcom Inc., Hewlett Packard Enterprise Co., ServiceNow Inc., Open Text Corporation, Atlassian Corporation Plc, Micro Focus International Plc, BMC Software Inc., Epicor Software Corporation, ManageEngine, SolarWinds Worldwide LLC, Ivanti Inc., Freshworks Inc., ASG Technologies Group Inc., TOPdesk Nederland B.V., EasyVista Inc., Matrix42 AG, Spiceworks Ziff Davis Inc, Axios Systems Plc, SysAid Technologies Ltd, SunView Software Inc., InvGate Inc., Cherwell Software LLC, CA Technologies Inc. .

Major trend in this market includes: Advancing IT Service Management Harnessing Smart Technology And AI For Enhanced Efficiency And User Experience. For further insights on this market. request a sample here

North America was the largest region in the it service management (ITSM) market in 2025. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the it service management (itsm) market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

Customer representative image Book your 30 minutes free consultation with our research experts
Contact Us