Customer Research Package

TBRC’s comprehensive Customer Research Package is designed to address both customer acquisition and development with a strategic focus. In the realm of Customer Acquisition, we offer a nuanced approach to identifying and segmenting your potential audience. Our services include conducting needs analyses, building and profiling prospect databases, and executing consumer surveys through various channels, such as CATI, email, and face-to-face interactions.

Additionally, we specialize in qualified lead generation, pre-sales calls, and appointment setups. to enhance your outreach efforts. In the sphere of Customer Development, our package facilitates the optimization of your customer development process. This involves closer monitoring, social listening, and satisfaction surveys to refine and deepen existing client relationships.